lukybd Terms and Conditions

1. Eligibility and Age Requirement

By accessing the lukybd platform, you confirm that you have fully read, understood, and accepted these terms and conditions. These terms constitute a legally binding agreement.

You may not use this platform unless all of the following conditions are met:

• You must be at least 21 years of age.
• Online gaming is not prohibited under the laws of your place of residence.
• You are playing for yourself and with your own funds — not on behalf of anyone else.
• You have not previously been permanently banned from lukybd.
• All information you provide is true and accurate.

2. Account Registration

Opening an account on lukybd is completely free. Each person may create only one account. Creating multiple accounts is a direct violation of these terms and conditions.

2.1 Information Required at Registration

• Full name (as on national identity card)
• Date of birth
• Valid mobile number
• Email address (if applicable)
• Payment method details (bKash, Nagad, Rocket, or Upay)

2.2 Identity Verification

lukybd reserves the right to verify a user's identity at any time. A copy of a national identity card, passport, or birth certificate may be requested. Withdrawals may be held until the verification process is complete.

2.3 Updating Account Information

If any of your personal details change (such as your mobile number or payment method), please notify us immediately through live chat. lukybd will not be responsible for any issues arising from outdated information.

3. Deposits and Withdrawals

3.1 Deposits

The minimum deposit amount on lukybd is ৳100 for all methods. Accepted deposit methods are: bKash, Nagad, Rocket, Upay, and bank transfer. Successful deposits are credited to the account instantly.

• Deposits are completely secure — SSL encryption technology is used.
• Deposits from third-party accounts are not accepted.
• You must use a payment method registered in the account holder's own name.

3.2 Withdrawals

The minimum withdrawal amount is ৳800. Withdrawals generally take between 15 minutes and 2 hours to process. Withdrawals can only be made to the same payment method used for the deposit.

3.3 Payment Verification

For security purposes, large withdrawal amounts may require additional verification. lukybd reserves the right to temporarily or permanently hold a withdrawal if money laundering or fraud is suspected.

4. Bonuses and Promotions

lukybd offers an attractive welcome bonus for new members: a 100% bonus on the first deposit, up to a maximum of ৳10,000. A 15x wagering requirement applies to the bonus.

4.1 Welcome Bonus Terms and Conditions

• The bonus applies only to the first deposit of a new account.
• The bonus will be activated with a minimum deposit of ৳100.
• The maximum bonus is ৳10,000 — no bonus will be given beyond this amount.
• The wagering requirement must be met before the bonus can be withdrawn.
• If the bonus is not used within 30 days of being credited, it will be cancelled.

4.2 VIP Program

lukybd's VIP program has three tiers: Bronze, Silver, and Gold. You can advance to higher tiers through regular play.

• Bronze: Up to 0.5% cashback per week.
• Silver: Up to 1.0% cashback per week.
• Gold: Up to 1.5% cashback per week.

Cashback is automatically credited to the account at the end of each week. There is no wagering requirement on cashback.

4.3 Promotion Abuse

If there is any suspicion of bonus or promotion abuse, lukybd reserves the right to cancel the bonus in question and suspend the associated account. Collecting bonuses using multiple accounts is strictly prohibited.

5. Gaming Rules

lukybd provides various gaming services including sports betting, cricket betting, slots, and live casino games. All games are operated in accordance with fair play policies.

5.1 Betting Rules

• All bets are final — once confirmed, they cannot be changed or cancelled.
• If a bet is cancelled due to a system error or technical issue, the full amount will be refunded.
• lukybd reserves the right to change any market or odds at any time.
• Bets will be settled after the result of an event has been officially announced.

5.2 Slots and Casino Games

All slots and casino games are operated using technology from verified game providers (including Pragmatic Play, PG Soft, JILI, Spribe, and Evolution Gaming). The outcome of each game is determined by a certified Random Number Generator (RNG).

5.3 Technical Errors

If a game result is displayed incorrectly due to a technical error, that result will be considered void. In such cases, lukybd reserves the right to refund the amount for that round without providing a reason.

6. Prohibited Activities

The following activities are strictly prohibited on the lukybd platform. Violating these prohibitions may result in permanent account closure and forfeiture of the associated balance:

• Creating or operating multiple accounts.
• Creating an account using false or misleading information.
• Applying any strategy with the intent to exploit the bonus system.
• Placing bets using automated bots or software.
• Money laundering or any illegal financial activity.
• Gaming using funds belonging to a third party.
• Attempting to interfere with the platform's security systems.
• Harassing or defrauding other users.
• Assisting minors in gaming.

7. Responsible Gaming

lukybd always prioritizes responsible gaming. Gaming is entertainment — it should never be viewed as a source of income. We believe that every player can set their own limits.

7.1 Self-Exclusion

If you feel that gaming is having a negative impact on your life, you can request a temporary or permanent self-exclusion through our live chat. This facility is free and takes effect immediately.

7.2 Deposit Limits

Daily, weekly, or monthly deposit limits can be set at your request. Once a limit is lowered, it takes effect immediately; increasing a limit requires waiting a few days.

Visit our Responsible Gaming page for more information.

8. Security and Privacy

lukybd takes great care to protect your personal information. We use industry-standard SSL encryption technology and your information is never sold to third parties.

8.1 Data Collection and Use

• Information necessary for account management is collected.
• Information is used for identity verification and fraud prevention.
• Anonymous analytics data is used to improve the gaming experience.
• Information may be used to meet legal obligations.

Read our Privacy Policy for more details.

8.2 Account Security

Keep your account password strong and change it regularly. If you suspect any unauthorized access, notify us through live chat immediately. lukybd will never ask for your password by email or chat.

9. Account Suspension and Closure

9.1 Suspension by lukybd

lukybd reserves the right to temporarily or permanently close an account in the following circumstances:

• Violation of these terms and conditions.
• Suspicion of fraud or deception.
• Failure to complete identity verification.
• Gaming by a minor.
• A long-inactive account (12 months or more).

9.2 Closure by the User

You may request to close your account at any time through our live chat. Please withdraw any remaining balance before closing your account. No bonuses or cashback can be claimed after the account is closed.

10. Limitation of Liability

lukybd always strives to operate a safe and reliable platform. However, lukybd will not be held responsible for the following:

• Any loss caused by interruption of internet connection.
• Unauthorized access to an account due to the user's own negligence.
• Delays or errors caused by third-party payment providers.
• Service disruption caused by unexpected technical issues.
• Modification or discontinuation of services due to legal obligations.

11. Changes to Terms and Conditions

lukybd reserves the right to modify these terms and conditions at any time. In the event of changes:

• The date of the latest update will be noted on this page.
• An effort will be made to notify users in advance of significant changes.
• Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

We recommend that you visit this page regularly and stay informed about the latest terms and conditions.

12. Contact

If you have any questions or need clarification about these terms and conditions, please contact us:

• Live Chat: Support in Bengali is available 24/7.
• Email: [email protected]

Our support team is always ready to assist you.